Parents and Families


Old Main Lawn in fall with many trees and leaves on the ground

We're Glad You're Here!

Parents and family members are important partners in supporting student success at Western Washington University. New Student Services/Family Outreach (NSSFO) provides outreach and services to help strengthen student and family connection to Western through weekly office hour appointments, a monthly e-newsletter, and 24/7 access to campus resources using the online tools below. Whether you are a brand new Western family, or family of a returning student, use the links and resources on this page to learn about our campus community and continue to stay involved in your student's experience at Western!

Do You Have a New Western Student?

Start here with the link below to the Welcome New Families Orientation page and Checklist. Then come back to this page to explore the other resources and quick links to information if you find you're still needing more. 

Note: While the New Family Checklist is specifically curated for those with students beginning at Western for the very first time, there may still be information you'd like to reference again, whether your student is in their second quarter, second year, or beyond! Feel free to explore the Checklist no matter where you are in supporting your student's journey at Western! 

New Family Orientation & Next Steps Checklist

wwu orientation in blue text on a white background with a blue triangle pointer shape in a compass ring

Our Welcome New Families page is your guide to our two-part orientation experience, including a New Family Next Steps Checklist, designed to support your new student beginning their journey at Western! 

Do You Have a Returning Western Student?

As a returning family member, you have a student already at Western! Thank you for your continued support and participation in their academic journey. 

We wanted to make it easy for you to still be involved and stay connected to your Western student, even with the first quarter or two out of the way - there are still ways for you to be active as a returning family! 

Check out these resources we've put together, and the quick links below to have easy access to some of the most visited pages on Western's websites. Please let us know if you're not finding what you're looking for - we're here to help! 

Viking Resource Hub

an aerial view of red square on a sunny day with the blue fountain and many people gathered and tables out for an info fair

Visit our directory that allows you to locate campus resources, services, and departments organized by their function rather than by unfamiliar department names.  

First-Generation Family Toolkit

Graphic of blue person throwing graduation cap in air with I'm First-Gen text underneath. Surrounding the person are abstracts of foot prints each in different primary color.

Check out this toolkit that gives families a better understanding of the college experience, and to find all the tools you need to help your student succeed at Western.

Quick Links to Commonly Requested Resources

And Don't Forget We Have Office Hours!

Coffee, Tea, & Family: NSSFO Family Outreach Office Hours logo

Coffee, Tea and Family

Family Outreach Virtual Office Hours are available to parents/families of new and current students.

New Student Services/Family Outreach has virtual office hours available for families each week in Zoom. Sign up for Coffee, Tea and Family, a 30-minute one-on-one appointment with NSSFO's Family Outreach Manager to ask questions, learn about campus support services and resources, and about available tools and opportunities to keep you connected with Western.

Book a Meeting Now

These meetings can be recorded by NSSFO upon request.

Upcoming Holidays & Breaks

Visit the Registrar's Office website for more Important Dates & Deadlines. 

Fall Quarter 2024

First Day of Classes:  Sept. 25

  • Veterans Day: Nov. 11
  • Thanksgiving Break: Nov. 27 - Dec. 1
  • Winter Break: Dec. 14 - Jan. 6

Winter Quarter 2024

First Day of Classes: Jan. 7

  • Martin Luther King Jr. Day: Jan. 20
  • Presidents Day: Feb. 17
  • Spring Break: Mar. 22 - 31

Spring Quarter 2024

First Day of Classes: April 1

  • Memorial Day: May 26
  • Summer Break: June 14 - 23
  • Juneteenth: June 19